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January 26, 2026
Salesforce

Top 10 Salesforce outsourcing companies in 2026

Compare services, expertise, and delivery models to choose the right Salesforce outsourcing partner.
Salesforce outsourcing

The demand for Salesforce outsourcing continues to grow as companies look for skilled teams, faster delivery, and predictable costs. Instead of hiring large in-house departments, many organizations choose outsourcing Salesforce development, administration, and support to experienced partners.

Below is a carefully curated list of the top Salesforce outsourcing companies in 2026, based on certifications, delivery experience, industry expertise, client feedback, and the scope of Salesforce outsourcing services provided.

1. Noltic

Noltic is a Summit-level Salesforce partner with deep expertise across Sales Cloud, Service Cloud, Financial Services Cloud, Revenue Cloud, Marketing Cloud, Data Cloud, and Agentforce.

As a leading Salesforce outsourcing company, Noltic delivers:

With 400+ certifications and 8 Salesforce architects on the team, Noltic consistently handles large-scale Salesforce outsourcing projects with strong governance and business alignment. Clients value their flexibility, speed of delivery, and ability to integrate into internal teams as a long-term Salesforce outsourcing service provider.

If you are looking for structured implementation, ongoing optimization, or full outsourcing Salesforce support services, Noltic offers scalable engagement models that fit both mid-sized companies and global enterprises.

2. Accenture

Accenture is one of the largest global players in the Salesforce outsourcing market. The company operates across dozens of countries and supports complex, multi-year transformation programs. Their Salesforce outsourcing services typically go beyond CRM implementation and include cloud migration, AI adoption, data modernization, and operating model redesign.

Accenture is known for handling large-scale Salesforce outsourcing projects that involve multiple business units, regions, and system integrations. They often combine Salesforce with other enterprise platforms such as SAP, Oracle, and custom legacy systems.

Their model usually includes:

  • Global delivery teams across regions;
  • Industry-specific accelerators;
  • Large governance structures;
  • Long-term managed services.

Accenture is best suited for global enterprises that require structured delivery, enterprise architecture alignment, and multi-country rollouts with strict compliance requirements.

3. Deloitte Digital

Deloitte Digital combines advisory services with hands-on technical execution. As a Salesforce outsourcing service provider, Deloitte often enters projects at the strategy stage, helping clients define transformation roadmaps before moving into implementation.

Their Salesforce development outsourcing offering focuses heavily on regulated industries, including financial services, healthcare, insurance, and the public sector. They bring strong knowledge of compliance frameworks, risk controls, and audit requirements.

Deloitte’s Salesforce services typically include:

  • CRM transformation strategy;
  • Regulatory-compliant implementations;
  • Data governance frameworks;
  • Enterprise integration programs;
  • Ongoing support models.

Due to the scale and advisory depth involved, Deloitte is commonly selected for high-budget, board-level transformation programs where consulting and execution need to work closely together.

4. IBM Consulting

IBM Consulting provides strategic outsourcing Salesforce development supported by strong enterprise IT capabilities. Their focus often extends beyond CRM functionality into infrastructure modernization, hybrid cloud architecture, cybersecurity, and AI integration.

IBM is frequently chosen for Salesforce outsourcing projects that require alignment with enterprise IT governance standards. Their teams work closely with CIO offices to ensure Salesforce fits into broader system architecture and security models.

Key strengths include:

  • Enterprise architecture alignment;
  • Integration with data platforms and AI systems;
  • Complex system modernization;
  • Hybrid cloud and infrastructure integration;
  • Long-term managed services.

Organizations with strict governance, legacy system dependencies, or complex data environments often select IBM as a structured and technically mature Salesforce outsourcing company.

5. Cognizant

Cognizant is a global technology services company with a strong presence in Salesforce outsourcing services. Their delivery model is built around large distributed teams, often combining onshore consultants with offshore development centers to provide cost-effective execution.

As a Salesforce outsourcing company, Cognizant supports:

  • Full CRM implementation programs;
  • Custom application development on Salesforce;
  • System integration with enterprise platforms;
  • Application maintenance and managed services;
  • Long-term outsourcing Salesforce support services.

Cognizant is often selected for high-volume Salesforce outsourcing projects where scalability and standardized delivery models are important. Their offshore capabilities make them suitable for organizations looking to balance quality with cost efficiency.

Companies with ongoing development needs or multi-year roadmaps often rely on Cognizant for structured Salesforce development outsourcing combined with predictable resource allocation.

6. Capgemini

Capgemini provides enterprise-grade Salesforce outsourcing services with a strong emphasis on governance, structured methodology, and compliance. Their approach is typically process-driven, with clearly defined phases for discovery, design, build, testing, and deployment.

As a Salesforce outsourcing service provider, Capgemini supports:

  • CRM migrations from legacy platforms;
  • Multi-cloud Salesforce implementations;
  • Automation and workflow redesign;
  • Large-scale system integrations;
  • Ongoing application management.

Capgemini is particularly active across Europe and frequently works with organizations that require regulatory alignment and cross-border system rollouts. Their strength lies in delivering complex outsourcing Salesforce development programs with strict governance and documentation standards.

Enterprises seeking stability, structured execution, and regional delivery capabilities often choose Capgemini for long-term Salesforce programs.

7. PwC

PwC combines advisory expertise with technology delivery, positioning itself as a consulting-led Salesforce outsourcing company. Their Salesforce services often begin with strategic assessment and move into implementation, especially in areas related to finance, risk, and regulatory transformation.

PwC’s Salesforce outsourcing services typically focus on:

  • Compliance-driven CRM transformation;
  • Finance and revenue process redesign;
  • Risk and audit alignment;
  • Integration with ERP and financial systems;
  • Governance and internal control frameworks.

Many of PwC’s Salesforce outsourcing projects are connected to broader transformation initiatives such as finance modernization or regulatory compliance programs. Their dual focus on consulting and execution makes them suitable for organizations that need both business advisory and technical delivery in one engagement.

Companies operating in regulated industries often engage PwC when Salesforce must align closely with audit standards, reporting controls, and financial governance models.

8. Slalom

Slalom is a consulting firm known for its collaborative approach and regionally focused delivery model. Unlike many global providers that rely heavily on offshore teams, Slalom often works through local offices, allowing closer communication and faster alignment with client stakeholders.

As a Salesforce outsourcing company, Slalom provides:

  • Dedicated Salesforce admin outsourcing;
  • Custom development and configuration;
  • CRM optimization and platform health checks;
  • Integration with marketing, service, and analytics tools;
  • Ongoing support and enhancement services.

Their strength lies in building flexible team structures that integrate directly with internal business and IT teams. Many mid-sized and enterprise customers choose Slalom when they want a partner that feels embedded in their organization rather than operating purely as an external vendor.

Slalom is well suited for companies that value transparency, close collaboration, and iterative delivery in their Salesforce outsourcing projects.

9. Tech Mahindra

Tech Mahindra delivers large-scale outsourcing Salesforce programs across industries such as telecom, manufacturing, and financial services. With a global delivery network, they support long-term engagements that combine implementation, customization, and ongoing platform management.

Their Salesforce outsourcing services typically include:

  • Multi-cloud Salesforce implementations;
  • Large data migration programs;
  • Enterprise integrations;
  • Managed application services;
  • Continuous enhancement and release management.

Tech Mahindra’s global model allows them to scale teams quickly for complex Salesforce development outsourcing initiatives. Organizations with long transformation roadmaps or multi-region operations often engage Tech Mahindra for stable, long-term delivery combined with offshore efficiency.

10. Persistent Systems

Persistent Systems focuses on product engineering and cloud-based solutions. Their Salesforce developer outsourcing services are often embedded into broader digital product development strategies rather than limited to CRM configuration alone.

As a Salesforce outsourcing service provider, Persistent offers:

  • Custom application development on Salesforce;
  • Platform extensions and ISV product development;
  • API integrations and cloud-native architecture;
  • DevOps and continuous delivery practices;
  • Long-term product support.

Persistent is frequently selected for innovation-driven Salesforce outsourcing projects, particularly when Salesforce is part of a larger SaaS product ecosystem. Companies building digital platforms or industry-specific solutions benefit from Persistent’s combined product engineering and Salesforce expertise.

Organizations looking for structured outsourcing Salesforce development within broader cloud transformation programs often consider Persistent as a technically focused partner.

Why companies choose Salesforce outsourcing

The Salesforce ecosystem is growing fast. New releases, AI capabilities, Data Cloud features, and industry-specific solutions require constant learning and architectural oversight. Building an in-house team that can cover all of this is expensive and often unrealistic.

For that reason, many organizations choose Salesforce outsourcing as a strategic decision rather than a temporary fix.

Access to certified expertise

Experienced architects, developers, and admins are in high demand. Hiring them internally can take months, and retaining them is equally challenging. A reliable Salesforce outsourcing company gives immediate access to certified professionals with experience across industries and complex implementations.

Instead of depending on one or two internal specialists, companies gain a full team that covers:

  • Salesforce developer outsourcing;
  • Salesforce admin outsourcing;
  • Solution architecture;
  • Integration expertise;
  • QA and release management.

Faster project delivery

Internal teams often juggle multiple priorities. Outsourced teams focus on defined scope and delivery milestones. Established Salesforce outsourcing service providers bring proven frameworks, accelerators, and structured project governance.

As a result:

  • Implementations move faster;
  • Backlogs are reduced;
  • Release cycles become predictable;
  • Technical debt is managed more effectively.

For organizations running large Salesforce outsourcing projects, speed directly impacts revenue generation and operational efficiency.

Cost control and flexibility

Hiring a full in-house Salesforce department requires salaries, recruitment costs, benefits, training budgets, and management overhead. With Salesforce outsourcing services, companies convert fixed staffing costs into flexible operating expenses.

Teams can scale up during implementation phases and scale down during stabilization. That flexibility is particularly valuable for:

  • Seasonal workloads;
  • Transformation programs;
  • Multi-phase rollouts;
  • Mergers and acquisitions.

Global providers also offer offshore and hybrid delivery models that support cost optimization without sacrificing quality.

Reduced hiring and retention risks

Salesforce professionals are highly competitive in the job market. High turnover can disrupt delivery and knowledge continuity. By choosing outsourcing Salesforce development, companies reduce dependence on individual employees.

Knowledge is distributed across a team rather than stored with one internal specialist. Governance processes, documentation standards, and version control practices are typically stronger within mature outsourcing teams.

Stronger governance and compliance

Large enterprises require structured governance, audit trails, security standards, and data protection controls. Established Salesforce outsourcing companies bring documented methodologies and compliance experience.

This is especially important in industries such as:

  • Financial services;
  • Healthcare;
  • Manufacturing;
  • Public sector.

When outsourcing Salesforce support services, organizations also benefit from proactive monitoring, performance optimization, and security management.

Focus on core business priorities

Salesforce is a powerful platform, but managing it should not distract leadership from strategic goals. By delegating platform delivery to a trusted Salesforce outsourcing service provider, internal teams can focus on growth, product innovation, and customer strategy.

Instead of spending time on configuration issues, integrations, or technical troubleshooting, executives and business users can concentrate on revenue, operations, and customer experience.

Support for complex, multi-cloud environments

Modern Salesforce environments often include Sales Cloud, Service Cloud, Marketing Cloud, Revenue Cloud, Data Cloud, and AI capabilities. Coordinating these clouds internally requires diverse skill sets.

Through Salesforce development outsourcing, companies gain multi-cloud expertise under one engagement model. That unified approach improves architecture consistency and reduces integration gaps.

How to choose the right Salesforce outsourcing company

Selecting the right partner for Salesforce outsourcing is a strategic decision. The right partner should support both immediate project goals and long-term platform growth.

When evaluating Salesforce outsourcing companies, consider the following criteria and how providers demonstrate real capability.

1. Certification depth and architectural expertise

Certifications indicate platform knowledge, but architectural thinking defines long-term success. Review:

  • Number of Salesforce certifications;
  • Presence of certified architects;
  • Multi-cloud expertise;
  • Experience with advanced capabilities such as Revenue Cloud, Data Cloud, and AI.

For example, Noltic brings 400+ Salesforce certifications and multiple certified architects, which allows the team to design scalable, future-proof architectures rather than short-term solutions.

2. Experience with complex integrations

Salesforce rarely operates in isolation. ERP systems, billing platforms, marketing tools, and data warehouses must work together.

Ask potential partners about:

  • API and middleware strategy;
  • Data migration methodology;
  • Identity and access management;
  • Real integration-heavy Salesforce outsourcing projects.

Noltic has delivered complex integration programs across banking, logistics, staffing, and manufacturing environments, ensuring Salesforce aligns with broader IT ecosystems.

3. Industry specialization

Industry knowledge reduces discovery time and prevents costly mistakes. A partner familiar with your sector understands regulatory constraints, reporting needs, and operational workflows.

Look for case studies and domain expertise in:

  • Financial services;
  • Healthcare;
  • Manufacturing;
  • Logistics;
  • Staffing;
  • Nonprofits.

Noltic works extensively with regulated industries and operationally complex sectors, allowing the team to adapt Salesforce to real-world business models rather than generic templates.

4. Governance and security practices

Security and compliance must be embedded into every implementation. Evaluate how the partner manages:

  • Role hierarchies and sharing models;
  • Deployment governance;
  • Audit and compliance requirements;
  • Change management.

Noltic emphasizes structured governance, documented processes, and secure configuration standards, which is especially important in financial and public sector projects.

5. Post-implementation support model

Salesforce requires continuous optimization. After go-live, you need:

  • SLA-based support;
  • Ongoing Salesforce admin outsourcing;
  • Backlog prioritization;
  • Performance monitoring;
  • Regular system reviews.

Noltic offers both structured managed services and flexible support models, ensuring that clients receive consistent long-term value from their Salesforce investment.

6. Ability to deliver both project-based and ongoing services

Switching vendors between implementation and maintenance creates risk and knowledge gaps. A mature Salesforce outsourcing company should support the entire lifecycle:

  • Implementation;
  • Data migration;
  • Custom development;
  • Integration;
  • Optimization;
  • Continuous improvement.

Noltic combines implementation expertise with ongoing managed services, allowing clients to rely on a single trusted partner for both Salesforce development outsourcing and long-term platform evolution.

7. Cultural fit and communication model

Even the strongest technical team will struggle without clear communication and alignment. Evaluate:

  • Transparency;
  • Reporting structure;
  • Escalation process;
  • Time zone collaboration;
  • Flexibility in engagement.

Clients often highlight Noltic’s collaborative approach and ability to integrate smoothly into internal teams, which is critical for successful Salesforce outsourcing projects.

Final thoughts

The right Salesforce outsourcing company can significantly impact CRM adoption, automation quality, and long-term ROI. While many providers offer strong capabilities, Noltic stands out due to its architectural depth, structured delivery approach, and experience across industries.

Whether you need full Salesforce development outsourcing, a dedicated team for Salesforce outsourcing projects, or reliable outsourcing Salesforce support services, selecting a partner with proven expertise ensures long-term platform success.

If you are evaluating partners for your next Salesforce initiative, starting with a consultation from an experienced team can help you define scope, reduce risks, and move forward with clarity.

Access certified architects, developers, and admins through flexible Salesforce outsourcing services. Reduce hiring risks and move your CRM initiatives forward with confidence.

FAQs

1. How to evaluate whether a Salesforce outsourcing company is technically strong enough?

Start by reviewing certifications, but do not stop there. Ask about the number of certified architects, multi-cloud experience, and real examples of complex salesforce outsourcing projects they have delivered. Request case studies that include integrations, data migration, automation, and performance optimization.

A strong salesforce outsourcing service provider should clearly explain architectural decisions, integration strategy, and governance standards. If they focus only on configuration tasks without discussing long-term scalability, that is a warning sign.

2. What engagement model is best for outsourcing Salesforce development?

The right model depends on your goals. For clearly defined initiatives, fixed-scope project delivery may work well. For ongoing improvements and evolving requirements, a dedicated team model is often more effective.

Many organizations combine salesforce development outsourcing with long-term outsourcing salesforce support services. This approach ensures continuity, faster backlog resolution, and stable system governance without switching vendors after go-live.

3. How to ensure data security and compliance when outsourcing Salesforce?

Security should be part of the delivery framework, not an afterthought. Ask how the partner handles role hierarchies, sharing rules, access control, audit logs, and deployment governance.

A mature salesforce outsourcing company will have documented security practices, change management processes, and experience working in regulated industries. Make sure confidentiality agreements, secure development environments, and clear escalation procedures are in place before the project starts.

4. Can an outsourced team integrate with my internal IT and business teams?

Yes, but the integration model matters. Clarify communication cadence, reporting structure, documentation standards, and decision-making processes.

The best salesforce outsourcing companies operate as an extension of your internal team. They participate in planning sessions, provide transparent progress updates, and adapt to your tools and workflows. Poor communication is one of the main reasons outsourcing relationships fail, not technical skill.

5. What risks should I watch for when outsourcing Salesforce projects?

Common risks include unclear scope definition, weak architectural planning, lack of documentation, and dependency on a single developer. Another risk is choosing a provider that cannot support the platform after implementation.

To reduce risk, select a partner that covers full lifecycle salesforce outsourcing services, including implementation, salesforce admin outsourcing, integration, optimization, and long-term support. A stable governance model and documented delivery methodology significantly lower the chance of rework and system instability.

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Oleksandra Petrenko
Content writer
Engaging and data-driven content creator focused on Salesforce solutions.
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Oleksandra Petrenko
Content writer
https://www.linkedin.com/in/aleksandra-petrenko23/
Oleksandra Petrenko is engaging and data-driven content creator focused on Salesforce solutions.
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