Travel, transportation & hospitality

Salesforce for travel, transportation, and hospitality

Empower your travel agency, logistics company, or hotel to deliver exceptional personalized service. With Salesforce hospitality, Salesforce transportation, and Salesforce travel solutions, you can connect every touchpoint in real time.

Our team at Noltic helps you set up and customize your CRM software for the hospitality industry, logistics CRM, and transportation CRM to fit your exact business needs.

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Why use Salesforce as your CRM for logistics, travel, and hospitality

Salesforce transportation and logistics solutions give you complete visibility of your operations, while Salesforce for hospitality industry tools help personalize guest journeys. Salesforce connects teams, automates processes, and improves decision-making.

38%

faster decisions

25%

increased profitability

35%

customer satisfaction rise

Salesforce implementation benefits for travel, transportation, and hospitality

Salesforce for travel industry

Every traveler interaction in one place
Productive employee environment across departments
Personalized experiences powered by analytics and AI with Salesforce for travel agency

Salesforce for transportation & logistics

Complete view of shippers and partners
Better collaboration between sales, service, and dispatch teams
Fast, data-based shipping decisions using CRM for logistics and transportation

Salesforce for hospitality industry

Hyper-personalized guest experiences with hospitality CRM software
Optimized daily operations for hotel staff using Salesforce for hotels
Increased guest loyalty with hospitality CRM tools

Salesforce CRM solutions for travel, logistics, and hospitality

Service Cloud

Enable omnichannel customer service for travel, transportation, and hospitality. Handle calls, emails, and social media messages from a single CRM for hospitality, logistics, or transportation companies.

Marketing Cloud

Delivers personalized client experiences through tailored recommendations, offers, and content based on individual preferences, purchase history, and past behavior.

Sales Cloud

Simplify lead management, automate sales, and improve conversion tracking for hotels, agencies, and freight companies with Salesforce for transportation & logistics and Salesforce travel industry features.

CRM Analytics

Get detailed insight into your business with logistics CRM software and hospitality CRM dashboards. Analyze trends, performance, and profitability in one place.

Custom TTH Solutions

Integrate third-party systems or develop Salesforce apps for travel and hospitality to extend your CRM’s functionality.

Our Salesforce CRM implementation and development services

Get your hospitality CRM, logistics CRM, and transportation CRM solutions implemented by our certified experts.

Business processes discovery

We review your current workflows and identify opportunities for improvement across your existing operations.

System design and architecture

Design scalable and secure CRM software for transportation companies, CRM logistics, or CRM in hospitality industry tailored to your needs.

Salesforce configuration and customization

Configure out-of-the-box Salesforce transportation and logistics solutions and add industry-specific customizations for better results.

Quality assurance

Our QA team ensures your Salesforce hospitality, transportation, and logistics solution works efficiently and error-free.

Change management

Prepare your team for CRM adoption. We provide training and change management for Salesforce for travel, Salesforce for hotels, and CRM in logistics and supply chain management.

Deployment

Deploy your CRM securely without interrupting business processes.

Post-implementation support

Get ongoing support and maintenance for your hospitality CRM software, logistics CRM software, and transportation CRM systems.

Why choose Noltic as your Salesforce partner

Our expertise goes beyond Salesforce implementation and development. As a Salesforce Summit Consulting Partner, we have proven experience in Salesforce for travel and hospitality. We deliver logistics & transportation CRM consulting and CRM software for hospitality industry implementations that improve efficiency and customer satisfaction.

130+

delivered
projects

5.0

rating on
AppExchange

400+

Salesforce
certificates

Salesforce
certified architects

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Success stories of our clients

Services:

Commerce Cloud B2B | B2C, Experience Cloud

Improving a fleet management solution for WABCO

Our Salesforce transportation and logistics setup helped automotive leader WABCO optimize billing, invoicing, and fleet management.

“With Noltic, we explained to them how we saw it, drafted it, and they got to work and delivered on time.”

Product Manager at WABCO

Jonas Frans

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Services:

Sales Cloud, Service Cloud, Experience Cloud, ETL & data integrations

Innovative HoReCa solutions for hospitality digital

We built Salesforce and Heroku integrations, automated payments, and improved B2B sales for HoReCa businesses using CRM in hospitality industry tools.

“Noltic has proven to be both adaptable and very realistic.”

Head of CRM at Dish by METRO

Aymeric Peze

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salesforce engineers working in the office

What makes Salesforce the best CRM for logistics industry needs?

Salesforce provides complete visibility into shipments, partners, and delivery performance. You can connect data from different systems, set up alerts for delivery delays, and analyze route efficiency to reduce costs. As the best CRM for logistics industry, it helps companies to:

manage orders,
automate communication with clients,
and track operations in real time.

Can I customize Salesforce CRM to fit my specific needs?

Of course, you can. Salesforce is known for its high degree of customization. You may:

Configure existing features. Adjust built-in Salesforce functionalities to your specific workflows.
Integrate with third-party systems. Expand your system’s capabilities with existing solutions like booking engines or marketing platforms.
Build custom apps. Have a specific need that existing features or integrations can’t address? You can develop bespoke Salesforce apps that fit your unique requirements.

Can Salesforce CRM help me increase my revenue?

Yes! Implementing Salesforce travel management, transportation, and hospitality solutions can increase profits by 25%. It’s possible through:

Streamlined sales workflows. Automate routine tasks, improve lead management, and close deals faster.
Personalized marketing. Study customer behavior and preferences to create campaigns that really hit the spot.
Improved customer experiences. Faster request resolution and hyper-personalization let you retain more customers, and, ultimately, boost sales.

Is Salesforce CRM difficult to use?

Generally, Salesforce is a user-friendly platform with plenty of educational resources. It even offers the Trailhead community, where you can get new Salesforce skills and earn dedicated certifications.

Yet, implementing custom features, configuring complex workflows, or integrating with third-party systems may require some technical knowledge. In case you need such bespoke solutions, you can always reach out to our team for assistance.