Salesforce for Automotive: Rev up Your Business
Power your automotive business with AI and automation from Salesforce. Simplify tasks, improve customer experience, and discover new growth opportunities with this CRM.
Einstein
consulting partner
What your business can achieve with Salesforce
Salesforce gives automotive companies the tools to change how they do business, automating routine processes and providing actionable intelligence. Here are some figures to showcase the efficiency of this CRM:
14
days on average to get your Salesforce instance up and running
33%
faster automation of your business processes with Salesforce
21%
lower IT costs so you can invest in what matters most
How your company can benefit from Salesforce
OEMs
Get a comprehensive view of drivers and their vehicles, optimize supply chain operations, and manage sales more effectively.
Dealerships
Build stronger relationships with your OEM, retail, and financial partners through a unified Salesforce platform.
Aftermarket suppliers
Improve inventory and supplier relationship management to provide excellent customer service.
Rental car companies
Simplify reservation processes and fleet management with Salesforce to deliver a hassle-free rental experience.
Salesforce solutions for the automotive industry
Sales Cloud
01.
- Manage sales, leads, and opportunities with ease.
- Track customer interactions and preferences.
- Analyze sales performance through AI-powered tools.
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Service Cloud
02.
- Manage service requests and customer queries in real time.
- Improve field service with appointment scheduling.
- Provide self-service options to your customers.
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Experience Cloud
03.
- Create personalized experiences for your customers, partners, and employees.
- Provide easy access to information and resources.
- Encourage customer interaction and feedback.
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Marketing Cloud
04.
- Create targeted, data-driven marketing campaigns.
- Reach your audience on any channel, from email to social media.
- Use analytics tools to improve your marketing strategies.
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Revenue Cloud
05.
- Leverage configure, price, and quote tools for direct sales.
- Automate billing and invoicing processes.
- Manage all your contacts from one place.
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How Noltic can assist your automotive business in implementing Salesforce
Salesforce implementation can be complex, but Noltic ensures a smooth process. Leverage our expertise to use your CRM more effectively.
Custom development
Tailor Salesforce to your unique processes and goals with Noltic. Build custom workflows and apps to ensure your CRM matches your needs perfectly.
Quality assurance
Conduct testing with our team to ensure a flawless Salesforce implementation. Find and fix any issues before going live.
Change management
Support your team with training and ongoing assistance throughout the Salesforce implementation. Make sure your staff uses the CRM to its fullest.
Analytics and data integration
With our help, you can integrate Salesforce with your existing systems. Use data analytics tools to make smarter, more informed decisions.
Data migration
Transfer all your existing data to Salesforce in no time. Count on Noltic to maintain data integrity, accuracy, and safety.
Configuration and customization
Configure Salesforce following your automotive business needs. Set up custom fields, dashboards, and automated processes with us.
Why choose Noltic
Since 2017, Noltic has successfully implemented Salesforce solutions in various industries, including automotive. You can fully benefit from Sales, Service, Marketing, and other Salesforce Clouds with our expertise.
120+
delivered
projects
projects
4.9
rating on
AppExchange
AppExchange
360+
Salesforce
certificates
certificates
10
Salesforce
certified architects
certified architects
Success stories from our clients
Services:
Commerce Cloud B2B | B2C, Experience Cloud
Improving fleet management for WABCO
Check out how WABCO, a commercial vehicle technologies company, has simplified fleet management and streamlined online sales with the help of Noltic. Explore how we refined their custom app, TRAXEE, and used Salesforce tools for improved efficiency.
“The platform has been a key factor enabling us to manage massive growth sustainably. Our operations are more professional, and we’ve evolved from being reactive to planning ahead.”
Product Manager, WABCO
Jonas Frans
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/ Start a Salesforce project
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FAQ
How can Salesforce help automotive companies improve their customer satisfaction?
With Salesforce for automotive industry, companies can improve customer satisfaction in the following ways:
- Personalized service. Thanks to a Salesforce automotive industry solution, businesses can track customer interactions, preferences, and purchase history to provide more tailored services.
- Omnichannel support. With Salesforce, companies interact with their customers through various channels, such as phone, email, chat, and social media. This way, customers get consistent support regardless of how they reach out.
- Efficient case management. When using Service Cloud, companies can resolve customer inquiries faster, improving overall satisfaction.
Can Salesforce be integrated with other systems used in the automotive industry, such as DMS or CRM?
Yes, you can handle Salesforce integration for automotive industry with other solutions like dealer management systems (DMS) or customer relationship management (CRM) systems. Proper integration will ensure that your data transfers seamlessly between these systems and is readily accessible in real time.
In addition to DMS and CRM, it’s possible to manage Salesforce integration in automotive with various marketing platforms, enterprise resource planning (ERP) software, service platforms, analytics solutions, and collaboration tools — all to create a more cohesive and efficient operational environment.
How long does it typically take to implement Salesforce?
The time for Salesforce implementation for automotive industry varies depending on several factors:
- The size of your automotive company
- The complexity of its processes
- The level of customization needed
However, Salesforce solutions for automotive industry are quicker to implement than other enterprise software. According to Salesforce, deploying a Salesforce instance takes around two weeks. For more complex setups with extensive customization, integration with multiple systems, or handling large volumes of data, the process may extend beyond the average period (four weeks or more).
How can Salesforce help automotive companies improve their sales performance?
Salesforce CRM for automotive industry, particularly Sales Cloud, provides various tools for improving sales performance. Key ones include:
- Lead management for capturing, qualifying, and nurturing leads
- Opportunity tracking throughout the entire sales cycle
- Sales pipeline management that covers every touchpoint
- Sales automation for routine, day-to-day sales tasks
- Sales analytics and reporting tools for a better understanding of sales performance, customer behavior, and market trends
- Sales forecasting based on historical data and current pipeline status
Furthermore, automotive businesses can integrate Salesforce with other Cloud Services, such as Marketing Cloud, to attract more customers and consequently increase their sales.
