Salesforce for healthcare and life sciences
Get a full view of your clinical and nonclinical data, automate tedious tasks, and stay compliant with Salesforce — making your healthcare or life sciences organization more effective.
Einstein
consulting partner
How Salesforce can transform your healthcare organization
Managing your healthcare operations is so much easier with Salesforce. This leading AI-powered CRM offers actionable intelligence, streamlines processes, and connects everything from patient care to administration — all in one place. Here are some figures to showcase its effectiveness for healthcare and life sciences organizations:
27%
increase in patient adherence with integrated care plans
91%
saw a positive ROI with Salesforce solutions
29%
quicker case resolution with Service AI
What companies can benefit from Salesforce in healthcare
Pharmaceutical companies
Manage clinical trials effectively, track drug development progress, and optimize marketing and sales.
Biotech firms
Collaborate with researchers, manage scientific data, and speed up the development of new treatments.
MedTech
Centralize all data, develop new medical technologies, and effectively collaborate with healthcare providers and patients.
Health insurance companies
Simplify claims processing, manage communication with clients, and ensure compliance easily.
Hospitals and clinics
Improve patient management and care coordination, optimize resource allocation, and get a unified view of all data.
Medical device manufacturers
Manage device development, provide excellent customer support, and increase sales.
Salesforce healthcare solutions
Health Cloud
01.
- Offers a 360-degree view of patient information.
- Streamlines management of care teams and workflows.
- Facilitates personalized communication with patients.
Life Sciences Cloud
02.
- Helps manage clinical trials across patients, sponsors, and so on.
- Facilitates scientific research management and knowledge sharing.
- Simplifies sales and marketing processes for life sciences organizations.
Service Cloud
03.
- Assists in tracking and managing customer cases.
- Allows for managing a centralized knowledge base for agents and customers.
- Improves customer service and support.
Sales Cloud
04.
- Streamlines sales, lead, and opportunity management.
- Offers AI-powered analytics and automation tools.
- Integrates all sales channels into one platform.
Salesforce healthcare services we provide
Transforming your healthcare and life sciences operations with Salesforce starts with personalized support. We at Noltic will help you make the most out of your CRM.
Why choose Noltic for personalized Salesforce healthcare solutions
Noltic has been working with Salesforce solutions since 2017. Our experience means we make sure you get exactly what you need for your healthcare or life sciences organization. Whether it’s Health Cloud, Life Sciences Cloud, Service Cloud, Sales Cloud, or beyond, we cover it all.
110+
delivered
projects
projects
4.9
rating on
AppExchange
AppExchange
300+
Salesforce
certificates
certificates
10
Salesforce
certified architects
certified architects
Noltic’s implementation success in the healthcare industry
Service Cloud, Marketing Cloud, Data Cloud
Streamlining customer support operations for hearX
Check out how Noltic helped hearX, a MedTech startup focused on hearing health, deliver omnichannel support for their customers and leads. See how we got everything working together — lead sequencing, calls, SMS, Facebook, in-app messages, and more.
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FAQ
How does Salesforce help the healthcare industry?
Using Salesforce in healthcare organizations is highly beneficial since the platform offers a suite of tools specifically for healthcare. Here’s how it makes a difference:
- Helps build stronger relationships with patients through personalized communication.
- Simplifies care coordination by connecting various care teams.
- Automates administrative tasks like appointment scheduling, claims processing, and more.
On top of that, leveraging Salesforce healthcare CRM for patient management typically results in better care outcomes and increased patient engagement.
Can Salesforce integrate with electronic health records (EHRs)?
Absolutely, it’s not just possible — it’s highly recommended. Integrating Salesforce healthcare projects with your electronic health records gives you a much clearer picture of patient information across your organization. This ultimately results in smarter, more personalized care, less manual data entry, better interoperability, and, of course, happier patients.
To connect EHRs with your Salesforce environment, you can use APIs, AppExchange solutions, custom integrations, or the assistance of a Salesforce healthcare implementation partner.
Can Salesforce be used for population health management?
Yes, you can use healthcare Salesforce solutions for population health management. Health Cloud, in particular, offers features that let you:
- Aggregate data from various sources.
- Identify at-risk populations and classify patients according to their health status and needs.
- Connect high-risk patients with crisis counselors immediately.
- Manage care across multiple providers and services.
- Improve overall health outcomes.
Besides that, Salesforce for healthcare providers comes with AI-powered analytics tools that enable you to track health outcomes at a population level.
How does Salesforce help with sales and marketing in the life sciences industry?
Salesforce life science projects can benefit from the platform’s sales and marketing features, which include the following:
- Sales pipeline management and automation.
- Customer and lead relationships management.
- Advanced analytics and reporting for tracking market trends, sales performance, and customer behavior.
- Creation and management of marketing campaigns.
When deciding on how to promote your medical products or services, Salesforce has got you covered with email marketing, social media engagement, personalized content, and more.
Can Salesforce be used for regulatory compliance?
Of course. You can use Salesforce CRM for healthcare and life sciences to comply with relevant regulations. In particular, the platform offers:
- Data security features that follow regulatory requirements.
- Full compliance with health regulations like HIPAA and HDS.
- Reporting and documentation capabilities to help you maintain accurate records and generate necessary compliance reports.
Life Sciences Cloud, for example, helps you stay compliant and transparent with smart tools that manage research from planning and protocol design all the way through each stage of a clinical trial.
What is the cost of implementing Salesforce in healthcare?
The cost of implementing Salesforce healthcare automation varies depending on several factors, including:
- The size of your organization.
- The specific Salesforce solutions you choose (Health Cloud, Life Sciences Cloud, Service Cloud, and so on).
- The level of customization required.
- The services you need (implementation, consulting, support).
For example, the pricing for Health Cloud starts at $325 per month and one user. It’s best to talk to a Salesforce healthcare consulting partner and get a more accurate estimate based on your needs.
How long does it take to implement Salesforce in a healthcare setting?
Generally, Salesforce healthcare consultants outline several factors that impact the time it takes to implement Salesforce. Those include:
- The scope of the project.
- The customizations and integrations necessary.
- The volume and complexity of the data migrated.
- The size of the team.
- The duration of training and onboarding of healthcare staff.
The shortest possible timeline is one month for a simple Salesforce project. Yet, to know exactly how long your implementation will take, consult with Salesforce healthcare partners.
