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Engage audiences with Salesforce for media and entertainment

Improve how you engage with subscribers, viewers, fans, and advertisers with the help of Salesforce. Keep your audience hooked, operations smooth, and every interaction personalized.
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Einstein
Salesforce summit consulting partner
consulting partner

See how Salesforce helps media companies grow

Salesforce provides media and entertainment companies with AI-powered digital media and advertising solutions to improve customer interactions, simplify operations, and deliver better outcomes. The impact is tangible:
24%
increase in sales revenue
26%
higher customer retention
25%
greater customer engagement

Elevate your media and entertainment business with Salesforce

Attract new subscribers and increase their engagement.

Use Salesforce to target and attract new audiences while engaging them with personalized messages.

Create personalized customer journeys.

Leverage your audience’s data, including their interests and behaviors, to deliver experiences that hit the mark.

Accelerate advertising sales.

Optimize advertising campaigns, track their performance, and close deals through a single platform.

Salesforce solutions for media and entertainment

Marketing Cloud
01.
  • Get a complete view of your audience.
  • Launch targeted campaigns on any channel.
  • Refine your marketing strategies to boost engagement.
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Service Cloud
02.
  • Manage customer inquiries and complaints efficiently.
  • Automate routine tasks and speed up response times.
  • Build online communities to engage audiences better.
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Experience Cloud
03.
  • Tailor experiences to your audience’s expectations.
  • Build valuable resources for your customers, from help centers to account portals.
  • Track performance to optimize the customer experience.
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Sales Cloud
04.
  • Identify and nurture leads easily.
  • Track deals from initial contact to closing.
  • Use AI-powered analytics to improve sales performance.
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Our Salesforce services for media and entertainment

Get the most out of Salesforce with our services. Implement solutions for media and entertainment, customize them to your needs, and bring the desired results. 

Solutions implementation

Deploy Salesforce solutions for media and entertainment hassle-free. Count on Noltic to implement them following your business goals and requirements.

Data migration

Move your existing data to Salesforce with our help. Ensure all transferred information is accurate and consistent.

Product development outsourcing

Build custom Salesforce apps and products with Noltic. Get one-of-a-kind features and ongoing support from our team.

Integration with third-party systems

Integrate with third-party systems to expand your Salesforce setup’s capabilities. Ensure all your solutions work smoothly together.

Configuration and customization

Leverage our services to adjust Salesforce to your workflows. Let us customize the platform’s features to your processes.

Why choose Noltic

Noltic is a certified Salesforce partner with 7+ years of experience. Throughout this time, we’ve improved customer engagement and operations for many in the media and entertainment industry—and we can do the same for you.

110+
delivered
projects
4.9
rating on
AppExchange
300+
Salesforce
certificates
10
Salesforce
certified architects

Success stories of our clients

Sales Cloud, Experience Cloud

Customizing Salesforce solutions for emplify

Discover how our team at Noltic helped emplify, an employer branding agency, tailor Salesforce to their workflows. Find out how our efforts have resulted in better opportunity management, automated billing, and improved data handling.

Sales Cloud, Service Cloud

Automating marketing, service, and sales operations for Latvijas Talrunis

We facilitated Latvijas Talrunis’ contract management and sales processes with Salesforce and MuleSoft, improving workflows and service communication for over 10,000 small businesses.

“Their speed and the quality of their work sets them apart.”
Barney Haywood
Nils Decken
CEO, emplify GmbH
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Lets work together

salesforce engineers working in the office

FAQ

Can Salesforce be integrated with our existing content management and ad tech platforms?
Of course. You can integrate Salesforce for media & entertainment with your existing tools, like content management and ad tech platforms. There are several ways to do this:
  • Use APIs to connect Salesforce with other systems.
  • Employ middleware solutions like MuleSoft for complex integrations.
  • Leverage pre-built connectors for popular third-party platforms from AppExchange.
  • Develop custom integrations for more specific needs.
If you need custom integration, you can count on Noltic to develop one. Just reach out to our team to discuss your requirements in greater detail.
How can Salesforce help media companies monetize content more effectively?
Companies can use Salesforce Media Cloud for effective content monetization. In particular, this suit of tools offers the following capabilities:
  • Targeted advertising. Media companies analyze customer data, segment their audience, and create ads to increase engagement and conversion rates. 
  • Subscription management. Salesforce provides tools for managing subscriptions and memberships. It covers billing processes, automated reminders, and personalized subscription plans.
  • Analytics. Media businesses use Salesforce’s analytics tools to explore their audience and campaign performance, consequently improving their monetization strategies.
How can I get started with implementing Salesforce for my media company?
Implementing Salesforce for media companies involves several steps: 
  1. Evaluate your current processes and systems. Outline your implementation goals, including project scope, timeline, and budget. 
  2. Consider which Salesforce products, Media Cloud, Marketing Cloud, or otherwise, are necessary to achieve your desired objectives.
  3. Once you have those requirements in mind, start looking for Salesforce implementation experts. These companies typically offer customization and configuration, data migration, user training, deployment, and ongoing support.
What kind of support do you provide post-implementation?
Once we implement Salesforce for entertainment and media, we ensure your platform works appropriately and meets your needs over time. We do this through the following services:
  • Ongoing technical support to fix any occurring issues with your Salesforce system
  • Regular maintenance to update your Salesforce environment with the latest features and security patches
  • Change management and training to let you and your staff leverage Salesforce to the fullest
  • Consulting to assist you in improving your use of the platform
In addition, Noltic provides support with third-party system integration after implementing your initial Salesforce setup. If you need to integrate extra tools like CMSs or ad tech platforms post-launch, we are ready to give you a hand.