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The field service market is growing fast. With customer expectations rising, more companies are turning to tech to improve service delivery. By 2028, the field service management (FSM) industry is expected to reach $7.3 billion.
Salesforce Field Service Lightning (FSL) helps companies manage mobile teams, optimize scheduling, and improve response times. Learn more in our Salesforce Field Service Lightning implementation guide.
But getting it right takes experience. To make the most of the platform, it’s smart to work with a partner who knows the ins and outs. Here are 10 Salesforce Field Service partners worth your attention.
- Noltic
Noltic is a Salesforce Summit Consulting Partner with strong expertise in Field Service Lightning implementations. The team has delivered 140+ Salesforce projects, many of them focused on complex field operations for clients in industries like utilities, logistics, professional services, and manufacturing.
Noltic, as a Salesforce Field Service consultant, doesn’t offer cookie-cutter solutions. Instead, the team focuses on how your business actually works, from how service requests come in, to how technicians are scheduled and dispatched, to how data is captured in the field. The goal is to make every step easier and faster without disrupting your existing workflows.
With 400+ Salesforce certificates, 93 Salesforce experts, including eight certified Salesforce Architects, the team is equipped to build scalable FSL setups that connect smoothly with the rest of your Salesforce stack, whether you use Sales Cloud, Service Cloud, Experience Cloud, or all of them together.
Noltic’s Salesforce Field Service Lightning implementation services include:
- Automated job assignment based on skills, location, and availability;
- Real-time technician tracking and status updates;
- Mobile-optimized experiences for field staff;
- Appointment booking flows and dispatch logic;
- Integration with inventory, case management, and customer data.
Noltic follows a clear, collaborative delivery process. You’ll get hands-on support from planning through go-live, plus structured training and documentation to keep your team confident and self-sufficient.
Team is proud to hold a 5.0 rating on AppExchange behind multiple published case studies. If you're looking for a reliable Salesforce Field Service Lightning consulting partner to help you make the most of your setup, Noltic is ready to help.
- Coastal Cloud
Coastal Cloud has worked with a wide range of companies on Salesforce Lightning Field Service. They know what’s needed to connect teams in the field with back-office operations.
Their team tailors each project to the client’s needs. Whether you need to overhaul dispatch workflows or tighten up mobile access for technicians, they’ll guide you through the process and make sure everything fits together.
Coastal Cloud also offers ongoing support, so you’re not left alone once the system goes live. They’re a solid choice if you want a smooth rollout and reliable follow-up.
- Simplus
Simplus is a Salesforce certified Field Service consultant known for its hands-on approach and deep knowledge of the platform. They’ve worked with companies across industries to improve field service efficiency and build scalable Salesforce solutions.
When working with Simplus, you get a team that takes the time to understand your business and tailors the setup accordingly. Their consultants handle the full implementation process, from planning to integration with your current Salesforce setup.
They also provide training and support to make sure your team is confident using Field Service Lightning. Simplus has a strong delivery track record, with many clients seeing fast improvements in how their field teams work.
- Accenture
Accenture is one of the most well-known Salesforce Field Service Lightning consultants. They bring global experience and a large team of specialists to help companies redesign and upgrade their service operations using Field Service Lightning.
Their process is hands-on and collaborative: they work directly with your internal teams to map out workflows and make sure the system supports your service model.
Accenture also supports long-term success with post-implementation help, from system maintenance to optimization, ensuring the solution continues to meet your goals.
- Deloitte Digital
Deloitte Digital is a well-established Salesforce Field Service Lightning company and consultant with a global footprint. Their team brings both technical expertise and real-world industry experience to help companies improve service delivery and customer satisfaction.
By working with Deloitte Digital, you’ll get a team that digs into your current operations, identifies bottlenecks, and builds a Field Service Lightning solution that fits your specific goals.
They focus on system integration, ensuring everything works smoothly within your existing Salesforce environment. Their support doesn't end after launch: Deloitte also trains your team and provides ongoing help to make sure you're getting full value from the platform.
- Capgemini
Capgemini is another strong choice for Salesforce Field Service Lightning implementation services. Their consultants are Salesforce-certified and have worked on a wide range of projects across industries.
Capgemini takes a hands-on approach to implementation, working side-by-side with your team to shape a solution that meets your exact requirements.
They handle everything from planning and rollout to training and support, with a focus on making the transition smooth and scalable. Their goal is to help you build a field service operation that runs efficiently and supports long-term growth.
- PwC
PwC is a trusted Salesforce certified Field Service Lightning consultant. Their team combines Salesforce know-how with industry-specific insights to help businesses improve how they deliver service in the field.
They work closely with your internal teams to shape a solution that fits your processes and goals. From initial planning to post-launch support, PwC stays involved to make sure everything runs smoothly.
Their focus on user adoption includes training your employees so they can confidently use Field Service Lightning and get the most out of the platform.
- IBM
IBM is a well-known name in Salesforce services, including Salesforce Lightning Field Service. Their consultants understand how to design scalable service solutions that connect with the rest of your Salesforce setup.
With IBM, you get support at every stage—from mapping out workflows to configuring the system and handling integrations. They tailor the setup to your needs, ensuring your field teams can work efficiently and respond faster.
IBM also offers long-term support, helping you maintain and improve your system over time, so your investment continues to deliver value.
- Slalom
Slalom is a Salesforce Field Service Lightning consultant and implementation partner known for combining technical knowledge with a practical, hands-on approach. Their team understands the Salesforce platform inside out and helps companies improve field service operations with solutions built around real business needs.
They work closely with your team throughout the process—from planning to rollout—ensuring the setup matches your goals and fits within your existing Salesforce environment.
Slalom also focuses on long-term success, offering training and support to help your team confidently use the platform and keep improving over time.
- Bluewolf (an IBM Company)
Bluewolf, part of IBM, brings years of experience in Salesforce implementations, including deep expertise in Field Service Lightning. They’ve helped companies across industries improve how their service teams work and respond in the field.
Their Salesforce certified Field Service Lightning consultants collaborate with your internal teams to design a solution tailored to your operations. Bluewolf makes sure the system fits into your current Salesforce setup and supports your service workflows.
They also provide training and post-launch support, making sure your team knows how to use the tools and get lasting value from the platform.
Conclusion
Choosing the right Salesforce Field Service Lightning partner can make all the difference. Each provider listed above brings specific strengths to the table, so take the time to find the one that best fits your goals, industry, and internal processes. A well-executed implementation doesn’t just improve workflows—it directly impacts customer satisfaction, response times, and service efficiency.
If you're looking for a reliable partner with hands-on experience and a strong track record, consider working with us at Noltic. Our team includes 90+ Salesforce experts and eight certified architects who have delivered over 140 successful projects.
We support clients across a wide range of industries—improving sales with Sales Cloud, building customer service workflows in Service Cloud, creating user-friendly portals with Experience Cloud, and integrating systems to keep data connected.
FAQ
What are the benefits of using Salesforce Field Service Lightning (FSL)?
- More efficient operations: FSL helps automate tasks, assign resources smartly, and reduce manual work.
- Better customer experience: Real-time tracking and updates allow for quicker issue resolution and better communication.
- Smarter decisions: You get insights into service performance that help you spot trends, fix issues, and improve results.
- Higher first-time fix rates: Field teams get the info they need upfront, so they can solve problems in one visit.
Why should I work with a Salesforce implementation partner for FSL?
- Platform expertise: Certified partners like Noltic understand how to configure FSL to match your workflows.
- Smoother rollout: They guide you through setup, testing, and go-live with less risk of disruption.
Easy integration: A good partner ensures FSL connects well with your existing systems. - Support and training: Your team gets the guidance they need to use the platform effectively from day one.
What should I look for in a Salesforce Field Service Lightning implementation partner?
- Proven track record: Look for partners with successful FSL projects and Salesforce certifications. Noltic has delivered over 140 successful Salesforce projects, with a dedicated team of 90+ Salesforce experts and 8 certified architects.
- Industry experience: A partner who knows your industry will recommend the most useful features.
- Strong project management: Clear timelines, budget control, and communication are key to a smooth launch.
- Collaborative approach: Choose a partner who listens, adjusts to your needs, and keeps you in the loop.
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