Noltic helped Shelf to broaden their market by making their system available as a Salesforce product. Our solution saves time for Salesforce users who are interacting with content since there is no need to leave Salesforce to get information.
Shelf is a US-based, award-winning content sharing platform. It allows creating a private virtual library for keeping any information or records from the Internet in a single place: no matter if it’s a folder, a Wikipedia page, or any other data format. Advanced AI and a powerful search help Shelf users find answers and solve customer issues quickly, while analytics and task automation reduce the admin overhead of knowledge management.
The Noltic team met with Shelf at a tech conference in 2018, and we’ve been partners since. We’re happy to see how quickly Shelf is growing as a product and an organization and to be a part of its journey.
After the client had successfully developed an Intelligent Knowledge Management System, they started looking for new opportunities and markets. The Shelf team wanted to make their platform available as a Salesforce product, giving the CRM users access to Shelf’s functionality.
They partnered with Noltic to integrate Shelf into Salesforce using the API they created. Our goal was to provide a smooth experience by integrating the knowledge management system into Salesforce using the SLDS best practices.
Both our teams have continued cooperating to develop even more beneficial features specifically for Salesforce.
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