CheckMyNumber Lookup feature for real-time phone validation in Salesforce

Clean phone data is the base for reliable sales outreach, high-performing campaigns, and fast customer service. When numbers are inactive, stored in the wrong Salesforce phone number format, or entered with errors, teams lose time and messages fail. That is why phone number validation in Salesforce is no longer optional for companies that depend on outbound communication.

CheckMyNumber is a native Salesforce app that validates phone numbers in Salesforce, standardizes the Salesforce phone data type, and keeps your records consistent and ready for calls, SMS, and WhatsApp. It handles formatting phone numbers in Salesforce, detects number type, and helps you manage global Salesforce phone numbers without manual cleanup.

CheckMyNumber helps you to increase connection rates, and control communication costs across Sales Cloud, Service Cloud, and Marketing Cloud.

Today, we are introducing a major step forward: the new Lookup feature. Let’s take a closer look:

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What’s new in CheckMyNumber

The new Lookup introduces a developer-first way to run Salesforce phone number format validation and number intelligence directly from Apex. It brings one unified service, typed responses, and bulk processing designed for high-volume Salesforce environments.

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One universal service method

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All operations are now executed through a single entry point. With one call, you can:

• Check your token balance;
• Validate a single phone number;
• Run phone number validation in Salesforce for multiple records.

You will no longer need separate integrations, keeping the implementation compact.

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Bulk lookup for up to 200 numbers

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You can send a list of numbers and receive a structured result map in one response.
Each record includes status and line type, which makes it easy to prepare Salesforce bulk verification for phone numbers:

• Prepare campaign audiences;
• Run scheduled data cleansing;
• Filter only mobile numbers for messaging.

The 200-per-request limit keeps performance stable in batch and automation scenarios. It is also the fastest way to normalize phone numbers for Salesforce import before records reach sales or service teams.

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Typed response objects

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The new Lookup feature returns dedicated DTO classes with clear fields such as:

• Success flag;
• Error message;
• Active status;
• Line type.

That structure allows direct use in Apex logic, Flows, and async processing without extra parsing.

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Balance-aware automation

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You can check the available tokens in real time and stop a process when the balance reaches zero.
The automation keeps every phone number format Salesforce workflow predictable, prevents failed jobs and gives users clear feedback inside the interface.

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Smart charging logic

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Credits are not consumed for:

• Invalid numbers;
• Unsupported number types.

Landline, VoIP, and other non-mobile numbers are identified in the response so your logic can react accordingly.

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Together, these updates make phone validation a native, real-time part of your Salesforce automation instead of a manual or post-processing step.

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Quick start path to phone number validation in Salesforce

You can start using the new Lookup feature in a few small steps. The setup is fast, and you can test the results in a sandbox before moving to production.

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1. Initialize the service

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Create an instance of the LookupService in Apex.
This single class is used for all operations, so no additional configuration is required.

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2. Add a balance check

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Run the balance request first and stop the process if there are no tokens left.
This protects your automations and lets you show a clear message to users instead of allowing a failed validation.

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3. Test a single phone lookup

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Validate one number and review the returned fields:

• active status
• line type
• success flag

Use this step to connect the result to your business logic, for example marking a record as “SMS eligible” only when the number is a live mobile.

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4. Run a bulk validation

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Send a list of numbers in one request and loop through the response map to:

• filter reachable contacts
• prepare campaign audiences
• clean existing data

Each request supports up to 200 numbers, which works well for batch jobs and scheduled automation.

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5. Connect the results to automation

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After the lookup is in place, you can plug it into:

• record-triggered flows
• nightly data quality jobs
• lead qualification logic
• campaign preparation processes

At that point, phone validation becomes a real-time part of how your CRM operates rather than a manual cleanup task.

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Turn phone data into a reliable communication channel

Technology alone does not improve data quality. The real value comes from how the feature is introduced into your processes, how validation rules are designed, and how the results are used by sales, marketing, and service teams.

As the creators of CheckMyNumber, Noltic helps you go beyond basic setup and turn phone validation into a working part of your Salesforce architecture.

With our team you can:

• connect real-time validation to lead capture and integrations;
• design bulk verification scenarios for data imports and migrations;
• standardize the Salesforce phone number format across all objects;
• control when records are blocked and when they are only flagged;
• build automation that reacts to number status and line type.

We also help you identify where poor phone data affects conversion, campaign performance, or service productivity and introduce validation exactly at those points.

The result is not just cleaner records. Your teams call the right contacts, messaging budgets are used on reachable audiences, and reporting reflects real activity.

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FAQ about CheckMyNumber

What is CheckMyNumber?

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CheckMyNumber is a native Salesforce app that parses, formats, and validates phone numbers for all countries and regions directly inside your CRM. It standardizes phone data, detects number type, and prepares numbers for calling or messaging without external tools.

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Is CheckMyNumber a no-code or a developer tool?

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Both. Admins can configure validation and formatting with Flow actions and ready-to-use settings in the UI. Developers can extend the functionality with Apex, triggers, and methods for custom objects and advanced automation.

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What can the app detect about a phone number?

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It can identify the number format, validate it for a specific country, and recognize the type such as mobile, fixed line, toll-free, VoIP, and more. It can also return carrier, timezone, and geographical data in advanced scenarios.

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Which Salesforce objects are supported?

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Out of the box, validation can be configured for standard objects like Accounts and Contacts. With triggers or Apex, you can enable the same logic for Leads, custom objects, and any record that contains phone fields.

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Can CheckMyNumber format numbers automatically?

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Yes. Numbers can be converted into international, national, E.164, or RFC3966 formats automatically when users enter or update data, so every record stays consistent and ready to dial.

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Is there a trial available?

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Yes. A free 14-day trial is available on AppExchange so you can test validation, formatting, and automation in your own org before purchasing.